Zoom Setup, Troubleshooting, and Reminders

Pre-Deposition Procedures

1. Read On

• Log into the DepoDirect Reporter Application
• Click on the Deposition
• Download Read on/off document

2. Spotlight witness on Zoom

3. Start live transcript

4. Start backup recorder

5. Ask participants to put contact information into 'Global Chat' 

6. Politely ask witness to show a proof of identification - add to records 

Press Record on Zoom and go On Record using the Read on/off script

End of Deposition Procedures

1. STAY ON RECORD TO COLLECT ORDERS & CONFIRM

2. Ask BILLING attorney if they would like a copy of the final transcript.

3. Ask ALL OTHER COUNSEL if they would like a copy of the transcript or video.

4. Ask OPPOSING COUNSEL if they would like a Read & Sign copy for the witness. (Read & Sign

copies cannot be downloaded). CLARIFY WHETHER OPP COUNSEL IS ORDERING A READ & SIGN, A COPY ORDER OR BOTH.

5. Ensure all exhibits have been uploaded to event in portal. If attorney asks to "send them later," your response is "I’m sorry counsel, the documents that are used in the deposition are now my responsibility. I can’t leave without possession of them.”

6. Read off record.

7. VERIFY SPELLINGS WITH COUNSEL/WITNESS

8. End event.

Troubleshooting

Lagging audio, video freezing, dropped connections:

• This is most likely a bandwidth issue. Close unnecessary applications or browser tabs to conserve bandwidth.

Other audio/video issues:

• Try increasing the volume of your speakers/microphone.
• Try muting and unmuting your microphone or turning your camera off and back on.
• Try leaving the meeting and rejoining to refresh the connection.
• Try using a different device, if available.
• Try using two devices, like a phone and a computer; one for audio only (turn the camera off), and one for video only (turn the microphone off).

Crosstalk/arguing:

• Promptly remind them to speak on at a me – every me. DO NOT join the argument, but you can be firm in

reminding them to speak one at a me.

• If you didn’t catch what they said, most likely the recorder didn’t catch what they said either. It is okay to

interrupt and ask the attorney or witness to please repeat their queson or answer.

Other Environmental Issues:

• Background noises like a loud television, children, pets, discussions in the background, or yard equipment can

really distort the ability to get a clear record. Politely ask the participant if they can move to another room to

ensure we get a clear record.

Reminders:

• Billing attorney gets a copy of the video/rough tran/PIP video automatically delivered to their DepoDirect platform.
• Please ensure you have verified your Read & Sign orders are not copy orders or vice/versa
• If attorneys have any questions about cost direct them to support@depodirect.com.

Read & Sign California procedures

Our default is to handle these depositions by code, but our Reporters will abide by any stipulations that are

agreed to by parties.

If by stip:

If the Reporter is relieved of their duties under the code (Stip), the original transcript will be produced and sent

to the billing attorney with an errata sheet & signature page included. The billing attorney is responsible for the

cost of this original.

If by code:

If the Read & Sign is ordered, the original transcript will be produced and the billing attorney bears the cost of

that original transcript production per CCP. Opposing counsel must order a copy of the certified transcript for

Read & Sign purposes. The “Read Only” version of the Final will be sent electronically to the Witness/Witness

counsel as soon as it is produced. This “Read Only” version has an errata page included and the ability to sign

(electronically) for the witness. The Certified, Final transcript and the final copy of the transcript will be

delivered electronically to both parties (with the errata and signature) after the 30 day Read & Sign period. It is

the duty of the billing attorney to preserve the original transcript as sent. A physical, sealed original can be

produced at request of billing attorney. The cost of this physical will be borne by the billing attorney.